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Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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Your data is your business...protecting it is ours.

At Digital Seattle, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

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      • Who Are We?
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      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      Digital Seattle understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied clients!

      About Digital Seattle
       

      Refer A Friend To Digital Seattle!

      Do you know someone who you think might benefit from our services? Let us know and we will get in touch with them!

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      What Our Clients Say

      • One-stop-shop

         

        We know that we are in good hands and can trust the feedback we get from Digital Seattle in all aspects of our technology management. From server maintenance and back up, new hardware ordering & service, annual software licensing, IT problem resolution, etc., our issues are handled more smoothly, quickly, and in a more cost effective manner than trying to provide all of these services in-house.

         

        Digital Seattle helps keep us on the leading edge and current with things including our annual “state of our systems” review that provides feedback about new trends, what other similar firms are doing and changes that may be coming up. All of this leads to our ability to make good decisions about purchases and resource allocation. The length of our history together speaks to the confidence and comfort level we have with the team at Digital Seattle and the services they provide.

        Jeff W., Client for 20+ years
      • Deep knowledge of our property & intricate systems

         

        Over the past 20 years of working with Digital Seattle, we have benefitted from their familiarity of our property and intricate systems. Any updates or additions we have had were made seamless due to the experience and knowledge already in place because of employee retention. They have built a strong rapport and familiarity with our staff, making any technical issues that arise easy to address and solve swiftly and with ease. We have always felt cared for by the team, and that our concerns are valid and given the attention they need.

        Shelley W., Client for 19+ years
      • High level of service & commitment

         

        Digital Seattle is proactive in the maintenance and security of our network and systems... and keep us ahead of the game by ensuring our software and hardware is working at peak performance. Keeping our systems running without down time is extremely critical. Their level of service and expertise is fantastic. I think we all sleep a bit better at night knowing we have true IT professionals working on our behalf!

         

        Everyone is very friendly and helpful. We also like the fact that they offer other services; such as the recent upgrade of our phone system to a cloud based system that saved us a significant amount of money, while providing ease of use and all the features you'd expect in very high end systems. We highly recommend their services! Having worked with DS for many years now, we really appreciate the consistent high level of service and commitment to keep us running smoothly! Thank you!

        Mitch M., Client for 9+ years
      • Positive change, Stability & Peace of Mind

         

        Since retaining Digital Seattle in 2016 for our IT support, we have transitioned our business forward to a new server, desktop computers, and other devices supported by frequent off site backups. Our employees have also become more efficient due to our immediate access to IT professionals. All of this positive change came about after a thorough review, followed by qualified recommendations from Voiko Tanev and his IT specialists. It is reassuring to know that our network is constantly monitored for updates, issues, security and firewall optimization. Thank you for providing tremendous stability and peace of mind with this aspect of our business.

        Carin K., Client for 3+ years
      • Clear Professionalism & Efficiency

         

        In contrast to our past providers, Digital Seattle’s professionalism was apparent from the first day we sat down to talk with them about a potential collaboration. Their knowledge of the industry is up to the minute, and their staff is very experienced. They have solved every single computer, network or server related problem our staff has experienced since we brought them on, and they have done it fast. Several times they identified a hacking threat that could have cost us many thousands of dollars, and neutralized it. 

         

         For a fair fee, they have given us an iron clad disaster recovery backup system, cyber security, all-hours access to fast tech support from knowledgeable staff (even when most of us are working from home), and we now have state of the art hardware. If any architecture firm is not covered in these areas, their risk is huge. Digital Seattle has given us peace of mind that has allowed us to conduct business quickly and efficiently even when working remotely.

        Larry J., Client

      Latest Blogs

      Tip of the Week: Enable or Disable Startup Programs in Windows 10

      Before You Enable or Disable Processes...

      First, a quick note about certain startup processes in Windows 10. If you don’t know what a startup process does, you absolutely should not mess with them. Furthermore, there is a solid chance that your IT department or provider has implemented specific startup programs or processes for your organization’s computers. When in doubt, always ask your trusted IT resource before disabling or enabling any startup processes.

      Start Up Your Task Manager

      The key to disabling startup processes is actually quite simple, and it’s a tool that you may already use every so often: the Task Manager. In retrospect, the name speaks for itself, doesn’t it? Open the Task Manager by using the keyboard shortcut Ctrl + Shift + Esc. You can also find it by using good old Ctrl + Alt + Delete and selecting it from the list of options that appears.

      The task manager won’t initially show you much, so go ahead and click on the More details arrow at the bottom of the manager. The window will then expand to show off all of the processes that are currently going on with your device. You can see at a glance that open processes are consuming a lot of your computer’s resources, like its CPU and memory.

      If all of this goes a little over your head, don’t worry—the option we are looking for is in the top menu. When you click on Startup, you should see a list of programs that launch on startup. These programs are designated as Enabled or Disabled in the third column next to the program’s name and publisher. You might see programs like your antivirus solution, various Microsoft or Google products, your web browser, and other applications that you use on the regular here.

      Enable or Disable Processes

      To enable or disable any particular startup program or application, simply right-click on the option in the Status column and click Enable or Disable. It’s that easy. The next time you boot up your computer, you should notice a change in which applications run on startup. You might even notice a marked increase in how quickly the device boots up as a whole.

      On the other hand, you might want to enable certain apps to run on startup to save you a little bit of time in the morning. We urge you to use caution with this, however, as you certainly don’t want to overburden your PC on startup.

      Again, we want to emphasize that you should not mess with settings like these without getting the go-ahead from your trusted IT resource. If you just want Chrome or Skype to stop running on startup, on the other hand, you can most certainly do that yourself without incident. Just remember to ask first!

      What are some other tips that you want to see us cover in the future? Let us know in the comments, and be sure to subscribe so you don’t miss them.

      Learn More

      What is a Botnet, and Why Is It Dangerous?

      A botnet is essentially a network of connected devices that have been infected and taken over by a host. Each device on this botnet can be called a “bot.” The host can then direct these bots to perform various tasks. It should be noted here that the bots on these networks do not have to be computers, like desktops or laptops. They can be smartphones or just about any other connected device. And what is another network that includes all of the above, plus all of those odd devices that don’t normally connect to the Internet? That's right--the Internet of Things--and it’s a network of devices that is increasing in size every day. In essence, the Internet of Things represents endless possibilities for hackers who want to leverage botnets to their advantage.

      Botnets are frequently used by hackers to perform Denial-of-Service attacks in which the host directs all devices on the botnet to repeatedly launch attacks at the victim’s network in an attempt to make the service or resources on said network unavailable. Botnets can also be used to perform other attacks, though, and they are incredibly dangerous. Some of the other uses of botnets include stealing data, sending spam, and even allowing for remote access to devices. Like many other types of cybercriminal activity, botnets can even be rented out or purchased in much the same way that other high-profile threats, like ransomware, can.

      Navigating network security can be confusing due to the many complexities involved, but don’t worry—you’re not expected to know how to protect your company from every single type of threat out there. All you need to do is know when it’s time to admit that you don’t have to go at it alone anymore. There are so many valuable resources out there that you can leverage to take the fight back to hackers, or at the very least prevent yourself from becoming another statistic in the headlines of news articles following the latest security breaches or data privacy violations.

      In times like these, relying on cybersecurity professionals to shore up weaknesses in your network’s defenses can be an incredibly valuable resource. Unfortunately, some organizations see the price tag associated with cybersecurity professionals’ salaries and see them as inaccessible or downright expensive. While it’s true that you do not want to skimp on security, small businesses can outsource this responsibility to a managed service provider like Digital Seattle. You might be surprised by how affordable it truly can be with a managed services approach!

      Don’t let your devices become just another cog in the machinations of some hacker seeking to build their own botnet. Digital Seattle can equip your company with the tools necessary to protect itself from the threats associated with botnets. To find out more about what we can do for your business, reach out to us at (206) 709-9556.

      Learn More

      3 Reasons Your Business Needs to Upgrade Its Technology

      Falling Productivity

      The first sign that you need to do something about your technology is when you have the human resources in place to efficiently do the work, but the technology you have them working on hinders their ability to do it effectively. This has a negative effect on operations, sure, but it also has a negative effect on your team’s morale, which any business owner worth his/her salt knows is an important, albeit unquantifiable metric to running a profitable business.

      Newer technology can bring a lot of productivity benefits. It can enhance workers’ productivity individually. It can provide the base for better collaboration. It can even take pressure off of your entire staff by working to automate tasks that are chewing up your business’ profitability. The fact is that if your business is constantly dealing with failing and antiquated technology, it’s probably going to be felt by your workers first, before it even shows up on the bottom line. 

      Security Issues

      Today’s threat landscape is arduous to say the least. Even the smallest business is now directly in the crosshairs of scammers and hackers looking to systematically scrape data and inject themselves into their process. This isn’t going to get better anytime soon. With a large chunk of the information services still being handled remotely, there are more opportunities than ever for hackers to get their greedy hands on your business’ information, or worse yet, saddle your business with malware that is sure to cause expensive downtime. 

      If your business isn’t doing everything it can to keep these thieves off of your network, you will eventually have one come-a-knockin’. That’s just the reality of being a business in the 21st century. New technology typically comes with better security platforms, and ones that are constantly being updated and improved upon. Today, you can’t just ignore the security aspect of your business’ technology deployment. You need to upgrade your systems and keep everything monitored around the clock to give your business the best chance to succeed. 

      Business Growth

      The first two line items of this article are all doom and gloom, that’s true, and we do it because there are a lot of threats out there and if your tech isn’t good enough to keep your people productive, then you will fall behind. The last item, however, is sunshine and roses: You’ve found success. If your business is doing well and you are starting to consider new ideas to enhance your business’ profitability, one of the first places you should look is to technology.

      It’s true that a successful business may not want to change what works, but today there are technologies that can take a thriving business to a whole new level. From building efficiency, to managing multiple revenue streams, to simply ensuring that the technology you have in place has the support it needs so you can continue to grow, making an investment in your business’ future through the integration of new technology is a responsible decision that, more often than not, will pay dividends. 

      There are a lot of reasons why you may want to hold off on your new technology plans, but the more that you commit to your company’s future and its ability to support collaboration, efficiency, and dynamic productivity, the better off your business will be. If you would like to learn more about getting the custom technology solutions you need to solve your business’ most pressing problems, give the technology experts at Digital Seattle a call today at (206) 709-9556.

      Learn More

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      Latest Blog Entry

      Have you ever booted up your computer at the start of the workday only to find it slow and sluggish? Sometimes this has to do with how many startup processes are occurring when your computer is just starting to wake up. You might be able to give it a little morning jumpstart...

      Latest News

      Digital Seattle Adds More Competencies To Their Preferred Partner Status!

      Digital Seattle Inc. Announces that we have become a Preferred Partner in Dell's PartnerDirect program, certified in Network Security, Servers, and Workstations.

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