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Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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Your data is your business...protecting it is ours.

At Digital Seattle, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

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      • Who Are We?
      • Refer A Friend
      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      Digital Seattle understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied clients!

      About Digital Seattle
       

      Refer A Friend To Digital Seattle!

      Do you know someone who you think might benefit from our services? Let us know and we will get in touch with them!

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      What Our Clients Say

      • One-stop-shop

         

        We know that we are in good hands and can trust the feedback we get from Digital Seattle in all aspects of our technology management. From server maintenance and back up, new hardware ordering & service, annual software licensing, IT problem resolution, etc., our issues are handled more smoothly, quickly, and in a more cost effective manner than trying to provide all of these services in-house.

         

        Digital Seattle helps keep us on the leading edge and current with things including our annual “state of our systems” review that provides feedback about new trends, what other similar firms are doing and changes that may be coming up. All of this leads to our ability to make good decisions about purchases and resource allocation. The length of our history together speaks to the confidence and comfort level we have with the team at Digital Seattle and the services they provide.

        Jeff W., Client for 20+ years
      • Deep knowledge of our property & intricate systems

         

        Over the past 20 years of working with Digital Seattle, we have benefitted from their familiarity of our property and intricate systems. Any updates or additions we have had were made seamless due to the experience and knowledge already in place because of employee retention. They have built a strong rapport and familiarity with our staff, making any technical issues that arise easy to address and solve swiftly and with ease. We have always felt cared for by the team, and that our concerns are valid and given the attention they need.

        Shelley W., Client for 19+ years
      • High level of service & commitment

         

        Digital Seattle is proactive in the maintenance and security of our network and systems... and keep us ahead of the game by ensuring our software and hardware is working at peak performance. Keeping our systems running without down time is extremely critical. Their level of service and expertise is fantastic. I think we all sleep a bit better at night knowing we have true IT professionals working on our behalf!

         

        Everyone is very friendly and helpful. We also like the fact that they offer other services; such as the recent upgrade of our phone system to a cloud based system that saved us a significant amount of money, while providing ease of use and all the features you'd expect in very high end systems. We highly recommend their services! Having worked with DS for many years now, we really appreciate the consistent high level of service and commitment to keep us running smoothly! Thank you!

        Mitch M., Client for 9+ years
      • Positive change, Stability & Peace of Mind

         

        Since retaining Digital Seattle in 2016 for our IT support, we have transitioned our business forward to a new server, desktop computers, and other devices supported by frequent off site backups. Our employees have also become more efficient due to our immediate access to IT professionals. All of this positive change came about after a thorough review, followed by qualified recommendations from Voiko Tanev and his IT specialists. It is reassuring to know that our network is constantly monitored for updates, issues, security and firewall optimization. Thank you for providing tremendous stability and peace of mind with this aspect of our business.

        Carin K., Client for 3+ years
      • Clear Professionalism & Efficiency

         

        In contrast to our past providers, Digital Seattle’s professionalism was apparent from the first day we sat down to talk with them about a potential collaboration. Their knowledge of the industry is up to the minute, and their staff is very experienced. They have solved every single computer, network or server related problem our staff has experienced since we brought them on, and they have done it fast. Several times they identified a hacking threat that could have cost us many thousands of dollars, and neutralized it. 

         

         For a fair fee, they have given us an iron clad disaster recovery backup system, cyber security, all-hours access to fast tech support from knowledgeable staff (even when most of us are working from home), and we now have state of the art hardware. If any architecture firm is not covered in these areas, their risk is huge. Digital Seattle has given us peace of mind that has allowed us to conduct business quickly and efficiently even when working remotely.

        Larry J., Client

      Latest Blogs

      Microsoft Warns Against Password Spraying

      Password spraying is a somewhat disgusting-sounding term used to describe the process of hacking into multiple accounts by spamming commonly used passwords. You can see how this can become problematic, especially considering users’ propensity for using variations of these commonly used passwords.

      In the above scenario, Microsoft warns that about 250 Microsoft Office 365 customers in the aforementioned sectors were being targeted by these password spraying tactics. Microsoft has called the group performing such attacks DEV-0343, with the DEV moniker being used to showcase that the attackers are, at this time of writing, not state-sponsored. DEV-0343 is thought to originate from Iran.

      Less than 20 of the targets were actually compromised, but it’s shocking that such high-profile targets would opt for such basic passwords, to say the least. It’s reported that organizations using multi-factor authentication are at much less risk compared to those who don’t. According to Microsoft, security professionals should be on the lookout for suspicious connections from Tor networks: "DEV-0343 conducts extensive password sprays emulating a Firefox browser and using IPs hosted on a Tor proxy network. They are most active between Sunday and Thursday between 7:30 AM and 8:30 PM Iran Time (04:00:00 and 17:00:00 UTC) with significant drop-offs in activity before 7:30 AM and after 8:30 PM Iran Time. They typically target dozens to hundreds of accounts within an organization, depending on the size, and enumerate each account from dozens to thousands of times. On average, between 150 and 1,000+ unique Tor proxy IP addresses are used in attacks against each organization.”

      In general, your organization should be prepared to analyze its traffic for suspicious activity of any kind, particularly during off-times when nobody should be accessing your infrastructure. Furthermore, it’s critical to remember that passwords are, of course, only one part of an adequate cybersecurity strategy and that you should always strive to use multi-factor authentication when possible. Passwords are one part of this process and should be used alongside something else you have, like a secondary device or smartphone, or biometric technology.

      You can count on Digital Seattle to stay in the loop regarding any security risk to your business and implementing solutions designed to protect your organization from any potential threats. To learn more about what we can do for your business, reach out to us at (206) 709-9556.

      Learn More

      The Network Bottleneck Can Sap Productivity

      Consider the design of a bottle; it is rounded at the bottom with the top growing more narrow as you reach the opposite end. The design itself seems to be one that limits the amount of fluid that can pass through it at any given time to keep you from drenching yourself in whatever it is you are drinking.

      For another example, imagine a two-lane highway on a busy day. With so many cars traveling to the same destination, both lanes need to be functioning at maximum efficiency to deliver the traffic in a safe and effective way. What happens if the path is restricted to just one lane, though? Can the road handle the same amount of traffic, or does traffic grind to a slow and painful crawl? We’ll let you call on your own experiences during the morning commute for that answer.

      A network bottleneck is similar in the sense that the amount of data is restricted by the design or limitations of its container. The flow of data throughout your network infrastructure is governed by the bandwidth and capabilities of its hardware. If the network is trying to transport too much data at the same time, a network bottleneck can surface, creating problems in the process. Here are some of the common causes of network bottlenecks; these causes are generally caused by issues related to the hardware components:

      • CPUs
      • Graphical processing units
      • RAM shortages

      Network bottlenecks are known to create several issues that can impact the efficiency of a network and the productivity of its users. With insufficient resources to transport data, the network may experience considerable slowdown that impedes your company’s ability to function. Tasks that would normally take a small amount of time might be longer or drawn out, forcing your employees to either rush through the tasks to get them done on-time and on-budget, or worse, skipped over entirely in favor of other tasks that can actually be completed. You don’t need us to tell you how much of a problem this can be.

      Depending on the nature and design of your network, you might have bottlenecks that are completely accidental and have gone by the wayside for far too long. Furthermore, unless you are actively looking for them, it can be tricky to find where exactly they are. Thankfully, you don’t have to go through this process on your own. With the help of professionals like us, you too can find bottlenecks and dramatically improve the performance of your network.

      Digital Seattle can help your business discover and address network inefficiencies, including bottlenecks. To learn more about our network audit services, among others, give us a call at (206) 709-9556.

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      Is Virtual Reality an Option for Your Business?

      Virtual Reality Explained

      For those of you who think that this technology is nothing better than a gimmick, you may be surprised to find out that not only is there serious application development happening in the VR space, some of that software may actually be of huge value to your business. Virtual reality is technology that allows an individual to simulate an interactive, three-dimensional virtual world and the use of those virtual worlds is slowly growing.

      In 2018 the virtual reality market was a mere $829 million. As a result of growth, much being spurred on by the worldwide COVID-19 pandemic, VR in business is projected to top $4.2 billion by 2023. That growth is due to the advancement of better hardware, better software, and more exposure to the technology. The software is notoriously difficult to develop so growth figures that look like that are impressive. 

      Two Functions VR Can Bring to Your Business

      On the surface, VR doesn’t seem to be the most practical technology. The price has dropped as to not be prohibitive for businesses who want to use it for the following two reasons:

      Training

      As a technology, virtual reality may be best suited for a training facility for businesses. By immersing employees into a lifelike environment you can better train them for situational awareness. Imagine not having to have business back up every time you had to train a new employee? With VR, employees can face complex situations, and learn how to best react when those situations come to fruition.

      Retail

      One way that virtual reality could grow to be an extremely important technology for business is in the retail sector where you can already see it moving online. VR development, then will have to be a line item on a retail store’s to-do list. With VR, customers can enjoy a shopping experience that is customized for them and they won’t have to worry about the crowds or the lack of product in stores. Even in brick and mortar stores, VR is being used to heat map traffic to coordinate where to put certain products. 

      Engineering and Realty

      With production costs higher than ever, one use-case for VR might be found for manufacturing and realty industries. Product designers can build products in VR for board members and buyers to sample and demo, before producing a physical product. Architects and interior designers can create virtual environments of living spaces, offices, convention centers, and more, and help convey their ideas and vision to their clients.

      Virtual reality may not be the answer to all of your operational problems, but it is a fast-emerging technology that will be normalized before too long. What are your thoughts on virtual reality? Do you think it’s a gimmick or do you think there is room for it to be a positive force for your business down the road? Leave your thoughts in the comments below and check back soon for more great technology information.

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      Latest Blog Entry

      As time has passed, cybersecurity attacks have become another way some organizations and nations engage in warfare. You can argue that there is a war going on at all times in cyberspace while hackers—many of which are sponsored by government agencies—try to outdo security re...

      Latest News

      Digital Seattle Adds More Competencies To Their Preferred Partner Status!

      Digital Seattle Inc. Announces that we have become a Preferred Partner in Dell's PartnerDirect program, certified in Network Security, Servers, and Workstations.

      Read more ...

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